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Facebook Pay

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What is your customer experience with Facebook Pay?

Facebook Pay Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Facebook Pay has 1.4 star rating based on 145 customer reviews. Consumers are mostly dissatisfied.

  • 13% of users would likely recommend Facebook Pay to a friend or colleague.

  • Rating Distribution
  • Pros: Talk to friends, Fast way go get help, Reviewing your information may take longer than usual fb.
    Cons: Never anyone to contact at facebook easily, No one to reach out to to fix problem, Do not have a direct facebook support ability.

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Media from reviews

Facebook Pay - Facebook account Ben
Facebook Pay - Get reinstatedFacebook Pay - The problem is that the review of editing is going on for a long time now,...Facebook Pay - Payment failedFacebook Pay - Facebook Maketplace, Scammed off Facebook MaketplaceFacebook Pay - Aún no me depositan las dos transacciones de $80Facebook Pay - Aún no me depositan las dos transacciones de $80 - Image 2
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Top Facebook Pay Reviews

Positive Review

"Get reinstated"

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I got kicked off for offensive language in all of my 10 years of using Facebook I have never disrespected anyone I am not racist I am not a sex offender I...

Critical Review

"Locked out on Facebook pay."

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Unable to make payments on 2 debit cards that worked before for 2 years prior. Cards kept getting declined. No option to contact. Try another service. User's...

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Kimberly B Imn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Van Nuys, California

Declining my card while daughter is sending me money

I received a fraud alert, and my card got restricted. My daughter was trying to send me money like we always have done, but it is now declining my card. I called my bank, and they said I have to fix it on my end.

View full review
Loss:
$10
Pros:
  • Normally faster and half free
Cons:
  • Restricting my card and not receiving payment

Preferred solution: Deliver product or service ordered

Terry N Ojf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out on Facebook pay.

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Unable to make payments on 2 debit cards that worked before for 2 years prior. Cards kept getting declined.

No option to contact. Try another service.

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Pros:
  • It was easy to use
Cons:
  • No option to contact facebook

Preferred solution: Apology

User's recommendation: Try another service

Jacob D Qqj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

No help

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Wouldn't let me talk. Repeat a useful link.

After I repeated it, I can't get access to the link.

He hung up on me. I need help ASAP 252-474-****.

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Terry N Ojf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Facebook pay won't allow payment on a couple debit cards

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Unable to add or delete debit cards that I've used for years and suddenly I'm locked out and there's no way to contact them

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micromedics W

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

META double charged for a listing

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My listing was only for 3 days, and they billed me for 10 days. I was very disappointed in the manner of contacting Customer Service, as there was no phone number. I'm requesting a refund.

View full review
Loss:
$22
Pros:
  • Overcharged me
Cons:
  • Overcharged me

Preferred solution: Full refund

User's recommendation: Watch what META charges you for a Facebook Marketplace listing.

Afrika Lsz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Get reinstated

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Facebook Pay - Get reinstated

I got kicked off for offensive language in all of my 10 years of using Facebook I have never disrespected anyone I am not racist I am not a sex offender I treat everyone with all the respect that they have earned I feel that I was wronged not judged fair that I deserve a 2nd chance to prove myself innocent

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Maria D Sgm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

They locked my account and wanted me to pay to them to unlock my account

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I don't recommend these people; they want you to pay ahead to unlock your Facebook account. You don't even know if they are real, or they may try to get hold of your credit card.

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Preferred solution: Unlock my Facebook account

Sameera Qbv

Unauthorized charge

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Updated by user Apr 20, 2025

None of the options were pertinent to my situation. No way to get to a live agent. Very disappointing.

Original review Apr 19, 2025

I Never got to report the unauthorized charges. I never got to speak to a human. The robot didn't have the information I needed to speak to customer service.

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User's recommendation: Only get ads for other seevices

Fredonia Goq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

*** WITH A CAPITAL B FOR ***

Updated by user Apr 03, 2025

Nothing has happened absolute *** Nothing, *** facebook they are Nothing but a business of liars and thieves and ignorant selfish greedy *** pieces of absolute dog *** *** of the *** earth *** they haven't done one thing to help me recover the nearly $1,500 they allowed some *** to steal from me, *** Facebook, don't ever use them for *** , not unless you like being lied to repeatedly , being ignored repeatedly, being robbed and *** in the *** .

Original review Mar 18, 2025
Phone number was to some *** Nigerian con artists who tried to trick me into downloading anydesk app to gain access to my phone and *** rip me off for banking information, you guys don't check these numbers beforehand?? What the *** I damn near got all my info compromised.

DON'T CALL ANY OF THE NUMBERS ON HERE, THEY ARE ALL CON ARTISTS, FACEBOOK MARKETPLACE SUPPORT DOES NOT EXIST!!!

ACCEPT IT!! LEARN YOUR LESSON CUT YOUR LOSSES AND DO NOT EVER UNDER ANY CIRCUMSTANCES USE FACEBOOK FOR ANYTHING EVER AGAIN, WE ARE THE ONES WHO CAN END THIS *** *** YOU FACEBOOK YOU *** *** *** ***
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2 comments
Guest

Anyone who orders online from other than Amazon (not third party sellers, but listed as shipped and sold by Amazon) or online stores that have a brick and mortar presence (not their third party sellers) is taking a risk. They usually are the same people that demand names and record a fast-food $10 mishap but go online freely divulging their banking info no questions asked.

Guest

Where did you come across this number?

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Bob Ofn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Delete Facebook

Nothing has happened. I still get emails saying someone tried to log into my account.

Lots.

Just want to delete Facebook. I got a hold of Facebook and was told it was going to cost me 250 to talk to tech

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Atwood Mxx

Facebook pay issue

Not able to recive or send payments thru facebook pay have money that was send that Im not receiving

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Ruoting X

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cannot get 6-digit code from the two-factor authentication app

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I lost my phone last year, and I am not able to log into my Facebook account since the authentication app on the new phone is not able to receive the 6-digit code. I tried to log into my account with a code sent to my phone number; however, it still asked me to enter the code from the two-factor authentication.

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Preferred solution: login my account

Shannette Gqv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Can not get in touch with representative

I made a payment to my landlord through messenger. The funds have came out of my account but she has not received her money yet.

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Anonymous
map-marker Delhi, Delhi

Facebook account Ben

Facebook Pay - Facebook account Ben

मर फर फयर अकउट फसबक स जद ह थ, लकन अब मर फसबक अकउट सथई रप स अकषम ह गय ह। म अब फर फयर म लग इन नह कर प रह ह। कपय मर खत पनरपरपत करण म मदद कर और उस कसर लगन वध (जस गगल य वक) स जद द।

गम क नम: [आपक एफएफ नम] सएसडबलय इरफन वईट

यआईड: [आपक एफएफ यआईड] 111586****

फसबक ईमल: [ज डसबल ह गय] mdirfanmemati3@***.com

लवल: [आपक लगभग लवल] 67

कषतर/सरवर: भरत भरत

डवइस: [मबइल मडल] वव व29

सपरक ईमल: [आपक वरकग ईमल जसक रपलई आएग] freefirekiduniya38@***.com

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User's recommendation: Bhoot hi acha hai

Anonymous
map-marker Caransebes, Caras-Severin

Fraud scam no costumer support

Yes actually Im very pissed. I think facebook pay rather take advantage from this scams.

I want my money back asap!

I dont know why Meta gives platform for this online scams! They should monitorize and eliminate this scammers!

And by the way every company with self respect has a real contact number and costumer service!

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User's recommendation: Do not use

Larry L Jcz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with receiving a cash payment

I need to talk with someone. It just says 'payment pending'.

I'm trying to receive money but I've had problems. It's spinning and says 'payment pending'.

View full review
Loss:
$300

Preferred solution: Deliver product or service ordered

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