Afrika Lsz

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Verified Reviewer
| map-marker San Antonio, Texas

Get reinstated

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Facebook Pay - Get reinstated

I got kicked off for offensive language in all of my 10 years of using Facebook I have never disrespected anyone I am not racist I am not a sex offender I treat everyone with all the respect that they have earned I feel that I was wronged not judged fair that I deserve a 2nd chance to prove myself innocent

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Ruoting X

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Verified Reviewer

Cannot get 6-digit code from the two-factor authentication app

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I lost my phone last year, and I am not able to log into my Facebook account since the authentication app on the new phone is not able to receive the 6-digit code. I tried to log into my account with a code sent to my phone number; however, it still asked me to enter the code from the two-factor authentication.

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Preferred solution: login my account

Shannette Gqv

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Verified Reviewer
| map-marker Kalamazoo, Michigan

Can not get in touch with representative

I made a payment to my landlord through messenger. The funds have came out of my account but she has not received her money yet.

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Larry L Jcz

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Verified Reviewer

Problem with receiving a cash payment

I need to talk with someone. It just says 'payment pending'.

I'm trying to receive money but I've had problems. It's spinning and says 'payment pending'.

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Loss:
$300

Preferred solution: Deliver product or service ordered

Larry L Jcz

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Verified Reviewer
| map-marker Greenville, Michigan

Problem with receiving a cash payment

This was the second time trying to use Facebook cash it ask for 2 thing that wasn't ask for the first time so I went out to check on this I went back to try to finish and can't get into it been over a hour and spinning and seys payment pending

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Aileene Val

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Verified Reviewer
| map-marker Syracuse, New York

Payment issue

Took several calls to find out what the issue was but finally did and corrected it customer service wasn't a lot of help.

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User's recommendation: try and figure out issue yourself first

detail p

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dubai, Dubayy

Payment failed

Facebook Pay - Payment failed
Contains 1 confidential file for company representatives

I can't pay. This message appears: 'To activate your ad account and run ads again, pay your outstanding balance. You can go to your payment settings to review your account information and transaction details.

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Elwood T Rtt

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Verified Reviewer

Money dispute

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Facebook Pay - Money dispute

I've been trying for 13 days to get a refund. I ordered an item on Facebook Marketplace and paid with Meta Pay.

However, I never received the item and can't get Meta Pay to reimburse me for the money. They just block you if they don't want to pay you back. The seller was a scammer; tracking says the item was never sent. The marketplace has too many scammers on it, so be careful.

I would not recommend buying anything that requires an advanced payment.

If they won't send C.O.D, don't buy. It will save you lots of money.

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Loss:
$5964

Preferred solution: Full refund

User's recommendation: Don't buy on marketplace if requires shipping

Elwood T Rtt

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Verified Reviewer

Meta pay

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Facebook Pay - Meta pay
Facebook Pay - Meta pay - Image 2

It's more of a fraud than marketplace sellers. Do not buy on the marketplace if it requires shipping.

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Loss:
$5964
Cons:
  • Can not call meta pay they just ignore you

Preferred solution: Full refund

User's recommendation: Don't buy on marketplace if it requires shipping

Julie F Ftr

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Verified Reviewer
| map-marker Trenton, Michigan

Unauthorized charges

I was unable to get a hold of the company at all, I called meta pay and they had no record of me whatsoever of having an account set up, however, it was $180 taken out of my checking account off of my debit card and the company that makes this stuff had no record of me ordering anything either now I've had to cancel all my credit cards my debit card change my checking account number because somebody has my information obviously, and I couldn't get a hold of Facebook to delete that account that I have that somebody can access, so very inconvenient

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User's recommendation: Do not ever ever use a met apay service

Alexander D Rem

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Verified Buyer
|

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Verified Reviewer

Scam marketplace

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Facebook Pay - Scam marketplace
Contains 1 confidential file for company representatives

I got scammed on marketplace for 200$ and the person blocked me HELP ME PLEASE. I paid with my bank account

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Loss:
$200
Pros:
  • Good instructions
Cons:
  • No help

Preferred solution: Full refund

User's recommendation: Verify before anything

Sowanda T Ypy

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Verified Reviewer

Facebook Maketplace, Scammed off Facebook Maketplace

Facebook Pay - Facebook Maketplace, Scammed off Facebook Maketplace

I ordered these red heels off Marketplace. I haven't received the heels yet.

I would like a refund back into my account. I have been scammed out of my money. I have been checking my mailbox but haven't received anything yet. Something isn't right in the state of Florida.

I want my money back as soon as possible. Please, thank you.

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Loss:
$25
Pros:
  • Red heels
Cons:
  • Maketplace

Preferred solution: Deliver product or service ordered

Bryan C Pqf

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Verified Reviewer

Facebook pay pending

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Original review updated Sep 14, 2024

The company could not provide a phone number that works this number sends you to a recording, which again sends you to another recording. I was swearing at the thing and it did nothing but continue, so I knew it wasn't a live person at any point.

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Cons:
  • It will keep a payment pending for more than a week if the card it was sent to is invalid and you cant reach customer service

Preferred solution: The pending funds sent back to the sender because it will not go through and we have taken care of it another way

User's recommendation: Find a better phone number to call

Latravia B Tik

Lottery winner

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Facebook Pay - Lottery winner
Facebook Pay - Lottery winner - Image 2
Facebook Pay - Lottery winner - Image 3
Facebook Pay - Lottery winner - Image 4

I was told that I won money and to come to the office. Is that real? Because I don't want to go all the way there and you all are not real.

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Loss:
$600000

Preferred solution: Deliver product or service ordered

Anonymous
map-marker Eaton, Colorado

Aún no me depositan las dos transacciones de $80

Facebook Pay - Aún no me depositan las dos transacciones de $80
Facebook Pay - Aún no me depositan las dos transacciones de $80 - Image 2

Dos depósitos de y uno de $1 que le hice a mi amiga y ella no los recibió porque no supo entrar al PayPal hablaron con ella y le dijeron que me los mandarían porque ella nunca los agarro y eso se toma de 2 a 3 días y ya son 4-5 días hoy

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Lori P Cei

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Didn't get what I paid for

Facebook Pay - Didn't get what I paid for
Contains 1 confidential file for company representatives

Paid on Facebook payments and they sell or won't acknowledge it or release and I paid in full someone needs to return my call from Facebook payments

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Loss:
$200
Pros:
  • Looks easy
Cons:
  • Sellers deny payment and difficulty in reaching meta

Preferred solution: My product to be able to be picked up the seller won't acknowledge I made payment and I did in full last night $200 to Holly and I gave her proof of my payment on my bank statement as well as off of Facebook payments page

User's recommendation: Watch sellers & difficulties with metapay

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